UAE, September 23 – CCI Global, has been recognized for the third consecutive year in the Everest Peak Matrix Customer Experience Management (CXM) report, making a significant milestone as a Major Contender.
Previously ranked as an Aspirant across the APAC, EMEA, and Americas markets, CCI has now elevated its position, particularly in the Americas, where it is officially recognized as a Major Contender.
CCI South Africa, at the recent Cape BPO Awards, achieved remarkable recognition. We proudly secured two individual awards: Top BPO Workforce Planning Professional and Top BPO Collections Professional, along with a distinguished company award: Top Offshore Campaign. This victory celebrates our team’s dedication and solidifies our standing in the BPO industry.
Tatu City, home to CCI Kenya, garnered four prestigious awards at the recent African Property Awards, solidifying its status as a trailblazer in the realm of contact centres, setting a gold standard in the BPO industry. Our Tatu City site, powered by 96% renewable energy, perfectly aligns with our ESG (Environmental, Social, and Governance) objectives.
UAE, September 12th – CCI Global, a prominent player in the Business Process Outsourcing (BPO) industry, is delighted to announce its second consecutive recognition on the esteemed Everest Peak Matrix, reaffirming its leadership in the African BPO sector.
Africa stands as a thriving hub for the BPO industry, and CCI Global continue to be the frontrunner in this landscape. With a dedicated focus on the continent, CCI Global has solidified its position as a leading BPO service provider, delivering exceptional solutions to clients across diverse industries on a global scale.
